*1. Introduction*
The EasySol Pay App ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our mobile application, particularly when used by our field staff for logging visits related to new installations, demos, or support purposes.
*2. Information We Collect*
We may collect the following types of information when you interact with our mobile application:
*2.1 Personal Information*
- Name
- Contact details (e.g., phone number, email address)
- Employee ID or unique identifier
*2.2 Visit Details*
- Information related to your visits, including date, time, location, and purpose (e.g., new installation, demo, support)
*3. How We Use Your Information*
We may use your information for the following purposes:
*3.1 Visit Logging and Management*
- To facilitate the logging and management of field visits, including new installations, demos, and support activities.
*3.2 Communication*
- To enable communication between field staff and the organization regarding visit scheduling, updates, and support requests.
*3.3 Analytics*
- To analyze visit patterns and trends to improve our field operations and support services.
*4. Information Sharing*
We may share your information with:
- Other authorized users within the organization for coordination and support purposes.
- Service providers and partners who assist us in delivering our field services.
- Legal authorities, if required by law or to protect our rights and interests.
*5. Data Security*
We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
*6. Your Choices*
You can:
- Review and update your personal information in the app.
- Adjust location settings on your device for visit logging.
- Contact us for support or to request deletion of your information.
*7. Changes to this Privacy Policy*
We may update this Privacy Policy as necessary. The effective date will be revised accordingly.
*8. Contact Us*
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at admin@easysol.in