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Top Up Your Store Management Software

Sunday, April 2nd, 2017

You might believe you are using the best store management software in the market. It reduces manual tasks for you, saves time for the team and enhances work efficiency – however does it improve the development and progress of your business? Does the store management software you use make your customers happy? Your competitors in the market might also use the same store management software.

Now, how will your business have an edge over them?

The following are some simple yet effective tips that help you develop and grow your business with the best store management software –

Customer Retention And Satisfaction

Customers are vital for the growth of your business and it is essential for you to provide them with complete satisfaction. Besides customer satisfaction, you should also focus on customer retention. Losing customers is a major blow to your business operations. With happy and satisfied customers, you are likely to be recommended to their friends, family and acquaintances via word of mouth.

In order to make your customers happy, follow these simple practical steps daily:

  • Maintain a customer base in your system
  • Register your customer’s profile
  • Update personal customer information like profession, location and birthday in the system.
  • Be informed about your customer. For instance, the next time, he or she walks into the store, greet and mention personal details like “Happy birthday Sir/ Madam”, “ Do you like your new mobile phone?” etc. The customer will be happy with the gesture and is most likely to walk into the store again.

Cash Management

When you are managing cash and the balance of your funds, ensure specific rules are created and maintained. For example, you should make rules for managing notes, they should be established and upheld. Ensure the cash is kept in an organized manner in the drawer of your cash register. In cash you keep the cash register drawers messy, you will face issues when it comes to sorting notes and giving customers change.

Create And Compare Reports

For improved sales, it is crucial for you to create and compare reports. The sooner you start doing the above, the better you can supervise sales activity. Once the reports are made, you should start analyzing them.

Some of the sales patterns might be cynical, however when you record sales activity through the year, you effectively can compare the sales figures of the previous years to the current year. This is immensely beneficial for improving sales volumes.

Another advantage of supervising sales is that you can identify and read customer-buying patterns. This helps you to track down what you are selling the most. You know what materials to purchase the most and remove the ones from your list that fail to attract sales!

To know more about Store Management Software check out:

How A Quality Store Software Can Benefit Your Store!
3 Essential Components Of A Store Management Software
Checklist to Choose A Store Management Software

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